Terms and Conditions

Terms and Conditions of DropKickCustomsllc.com - Property of DropKick Customs, LLC.

The following terms and conditions apply solely to DropKick Customs, LLC., and our internet presence: DropKickCustomsllc.com, its subsidiaries and affiliates. Through engaging in the use of our site, you provide your sole discretion to be bound by the terms and conditions of use via DropKickCustomsllc.com. These Terms and Conditions govern your use of, and any purchase made from DropKickCustomsllc.com. The term DropKick Customs, LLC., ‘us’, ‘our’ or ‘we’ refers to the owner(s) of this website. The term ‘you’ refers to any users or viewers of our website. The use of this website is subjected to all of the following terms and conditions as designated by DropKick Customs, LLC.

DropKickCustomsllc.com reserves the right to change or modify any of the Terms and Conditions and/or any policy or guideline of the site at any time, at our sole discretion. Any and all changes or modifications to any content, including these Terms and Conditions are effective immediately upon posting of the revisions on this site. Please review these Terms and Conditions and any of our other policies frequently to fully understand our Terms and Conditions that apply to your use of this site.

 

Our Product Data, Availability and Pricing

At DropKick Customs, LLC., we strive to maintain any and all data applicable to our products, pricing, and availability. Although sometimes this content may not be accurate to what is displayed on our site due to system or typographical errors. We reserve the right to correct any and all errors if they may occur. We do not honor inaccurate data, pricing or availability if these errors are present.

 

Payments

We proudly accept all: Visa, MasterCard, Discover, and American Express cards. Our payment platform is 100% safe and secure. We also accept cashier check or money order. (Allow 7–10 business days processing all checks for clearing.) We also accept direct deposit and bank wire transfer. — Please contact us for details.

If you are looking to place a high quantity order, please contact us at: Dropkickcustomsllc@gmail.com

 

Shipping Policies

DropKick Customs, LLC. attempts to provide the absolute best shipping prices possible for you.

From time to time, freight shipments may cost more than what is quoted on our website. This can be due to hazardous materials, specialized components, and shipments to outside the continental U.S., such as Alaska or Hawaii. If the cost of freight is more than your order total on our website, then we will contact you with a quote for the additional freight charges due. You may elect to cancel or accept the order in this case.

At this time, we are unable to ship to P.O. Boxes. Most of the time, we are able to ship to APO, FPO, and military installations. If you have a P.O. Box or an address that we are unable to ship to — we will contact you and try to arrange shipping to a local mail outlet such as a UPS Store or FedEx Store, or an authorized retailer of one of these companies.

We may change our shipping method for any small parcel items (non-freight), at our discretion to other carriers (e.g., FedEx, UPS, USPS, etc…), if deemed appropriate. If this is the case your shipping priority post remains the same. For example, if you purchase “2-Day FedEx”, we may use the same delivery time of “2-Day” from UPS or others and so on. Once your item is processed, prepared for shipment, or shipped, we will not cancel free of charge, and therefore you would be held responsible for all applicable shipping costs and a mandatory 20% restocking fee. We reserve the right to cancel any order for any reason, if this were to occur it would likely be due to an error of pricing, availability, or otherwise.

 

Receiving Shipments

It is your responsibility to thoroughly inspect your order. We advise that you should carefully inspect the packages for any damage. Please make a note of any damage to the box on the delivery receipt. You may mark on the delivery receipt “concealed damage possible” if the delivery driver cannot or will not wait while you conduct your inspection. We urge you to contact us regarding any damage within 24 hours of your delivery, as we must file a claim with our distributor and the shipping provider to successfully ensure insurance obligations are met with these companies.

Make sure to account for all the items you have purchased, contact us if the contents of your order differ from the order you placed from us through our company. If a shipment is refused, you will be responsible for any restocking fees (20%), plus all the shipping costs will be your responsibility.

 

Cancellation Policy

Once you place an order with us, and if you would like to cancel your order prior to shipment, please call during business hours. If your order has not yet been processed or authorized through our payment system, and your credit card has not been charged, then there is no fee. If your order has already been processed/authorized and/or if your credit card was charged, then there will be a 5% cancellation fee for your order — no exceptions.

If any portion of your order has shipped, then our restocking fee will be deducted from your refund. The refund will occur within 48 hours of the receipt of the cancellation or the return of all products that have shipped. Funds on your card may take 7 business days or longer to reach you through your bank and payment processor.

 

Returns Policy

Use of our site as well as purchasing from us, constitute consent and understanding of DropKickCustomsllc.com’s return policy. Returns can only be accepted with prior authorization from us, and must include the Return Material Authorization (RMA) number in order to return products. Any product that is returned must be in brand new perfect condition, in the original manufacturer’s packaging with all hardware and documentation. Returns will not be accepted for installed or used items. Returns must be shipped via prepaid freight and insured via the carrier of your choice within 15 days of delivery. We will not accept returns beyond 15 days of the original delivery. Shipping charges are non-refundable.

Items which are requested to be returned are charged a 20% restocking fee unless an RMA applies to damages, overages, shortages, or other errors on behalf of the manufacturer. A restocking fee will be charged for any other return reason. Returns will be inspected by our distributor to attain accuracy of the RMA. If our distributor deems the RMA is inaccurate to the return reasoning by you — then restocking fees will apply.

Returns will apply to orders that have been processed by us and are sent out for shipment, prepared for shipment, and at any cycle of the transit process are subject to restocking fees.

Some items we sell are NCNR (Non-Cancellable, Non-Returnable), and cannot be returned once shipped. If an item is NCNR you are purchasing, a sales representative will notify you before placing your order for your authorization.

If you need to obtain an RMA number please contact us at: DropKickCustomsllc@gmail.com or by calling: (813) 515-6607.

 

This is the first portion of the document. The content is extensive, so I’ll continue the rest (including Returns, Damages, and Claims, Order Inspection, Reporting Damage, Privacy Policy, and Legal Disclaimers) in the next message. Let me know if you’d prefer the full document all at once or section by section for easier readability.